Privacy Policy

Qianlead Srls is committed to safeguarding your privacy. Contact us at privacy@qianlead.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

According to Art. 13 of the Decree nr. 196 of 30 June 2003 Qianlead Srls informs you that we process the personal data of customers and suppliers, as well as of people who voluntarily communicate their data orally, in writing or via the internet.

If we need your personal information we will be upfront with you about it and will explain to you what we intend to do with it.

By using this site and/or our services, you consent to

  • the Processing of your Personal Data as described in this Privacy Policy
  • the Terms of Service

This Privacy Policy is a part of our Terms and Conditions; by agreeing to Terms and Conditions you also agree to this Policy. In the event of collision of terms used in Terms and Conditions and Privacy Policy, the latter shall prevail.

This site is created and owned by
Qianlead Srls
Via Coregna 51 + I-19123 La Spezia SP + Italia
eMail: welcome@qianlead.com
call: +39 0187 1560030
PEC: qianlead@pec.it
Codice Fiscale & Partita IVA: IT01457730115

Manage your Data


Read our Privacy Policy


Definitions

  • Personal Data – any information relating to an identified or identifiable natural person.
  • Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
  • Data subject – a natural person whose Personal Data is being Processed.
  • Child – a natural person under 16 years of age.
  • We/us (either capitalized or not) – Qianlead Srls

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of our partners here.

Publicly available information
We might gather information about you that is publicly available.


How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you.
    • This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services
  • enhance your customer experience
  • fulfil an obligation under law or contract

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you
  • to provide you a service or to send/offer you a product
  • to communicate either for sales or invoicing

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers (from us and/or our carefully selected partners)
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided
  • to conduct questionnaires concerning client satisfaction

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners)
  • for other purposes we have asked your consent for
  • to conduct questionnaires concerning client satisfaction

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 10 years after the last contact

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.


Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

  • Invoice data for purposes of accounting with our tax advisors

Our business partners:

  • We do not share personal data without prior consent given explicitely

Connected third parties:

  • We do not share personal data without prior consent given explicitely

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.


How we secure your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret. If you delete your account and/or user data, personalized and/or privileged content will not be available to you anymore.


Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.


Cookies and other technologies we use

When you visit our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

We use cookies when you browse this website to ensure proper running of this website, and also to help us improve your experience when browsing. We take your privacy very seriously. Therefore we don’t track you actively as an individual. We will not associate any data gathered from this site with any personally identifying information from other sources.

Cookies are small text files that websites you visit store on your computer to collect information in an anonymous form. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies do not include any Personal Data.

We use cookies and/or similar technologies to better understand which information is relevant and interesting to our users, to help remember and process the items in the shopping cart, to make the website work best in the different countries all over the world using CDN and to enable dedicated member functions, to compile and aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf

This is done in order to personalise and enhance your experience with us.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

If you do not wish to have cookies placed on your computer, please set your browser(s) to refuse cookies before using our website (this can be done in your browser app’s settings); please understand that as a drawback of disabling the use of cookies certain features may not function properly or not at all.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Should you send us an email via the contact form or the addresses provided, we will receive and store the information communicated to us so that we are able to respond to you. This information is kept private and will not be shared with third parties. Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database. This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

If you continue using this site without changing your settings we assume that you agree with our use of cookies.


Contact Information

Qianlead Srls guarantees within the scope of statutory regulations, that the processing of personal data shall take place in respect of fundamental rights and freedoms and the dignity of the person, particularily with regard to confidentiality, personal identity and the right to protection of personal data.

Data Protection Officer
If you have any questions regarding Processing your Personal Data, your rights regarding your Personal Data or this Privacy Policy, contact our Person in Charge

Supervisory Authority
Website: http://www.garanteprivacy.it/
Email: garante@garanteprivacy.it
Phone: +39 06 69677 1


Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made 17/02/2020.


We wish you a pleasant and inspiring stay on our pages! Enjoy!

Qianlead Leadership Training